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Company Terms: Payments,  Deposits, Cancellations, Refunds,  Important Details

  • ~Payment for Custom Orders: A 50% deposit is required at the time order is placed (when planning your event...keep in mind that finalizing details may take up to five days). Deposit secures availability on my calendar and for your special event! YAY! Remaining fee is due 48 hours prior to Pick-up date. A friendly reminder will be sent to you. Custom orders placed less than two weeks in advance (if calendar allows), require full payment up front. 

  • ~Order ConfirmationsYour order is confirmed (and placed on calendar : ) only after payment/deposit is received. If I don’t receive your payment/deposit within 24 hours once Invoice has been sent, your date on calendar may be filled by a waiting customer.

  • ~Seasonal Orders: Payment for all Seasonal Orders is due up front. Holidays are wonderful and also, oh, so busy!! Payment up front assures customers of product availability and that I, the Baker (baking, baking, decorating, and piping, piping, clean up – LOL!) will be compensated for my work! Everyone’s happy – Woo Hoo!

  • ~Pick Up Dates and Times, Delivery: Pick Up times and Delivery are set at time order is finalized. This is because other customers need their cookie fix, also! I will work to accommodate most schedules – so put that pickup on your calendar! Delivery is not always possible.

  • ~Refunds: Deposit refunds can only be made if the order is cancelled 2 weeks prior to Pick-up/Delivery date. If order is cancelled less than 2 weeks from Pick-up/Delivery date, deposit is not refundable. In the case of illness or family emergency, where Butter Sugar Bake must cancel an order, a full refund will be provided. 

  • ~Price Adjustments: All prices are subject to change. Prices are often dictated by ingredient costs. I do my best to provide the best tasting cookies and sweets to my clients; which means I can’t honor old pricing - because the local grocery store won’t honor their old flour, sugar prices.

  • ~Copy Cats: Copyrighted images are protected, and I do not replicate them (who wants cookie controversy, right?!) I can make similar color palette though – so… let’s talk! 

  • ~Cottage Food Law in Texas:  Each individually bagged and heat-sealed cookie has a (state-law required) label stating that our products are made in my home kitchen, which is not subject to a state inspection. Bagging your Amazing cookies prevents breakage and maintains them fresh for up to two weeks. Hurray! If you prefer not to have said (state-law required) label, please let us know and your cookies will not be individually bagged. Please keep in mind - cookies not bagged run the risk of breaking. Oh, no!! They will still be Yummy! 

  • ~Payment Submission: Once you have submitted payment (deposit or full payment) you agree to this Terms...              Thank You!
  • ~Accepted Forms of Payment:  Debit and Credit Cards via Square invoice; which is emailed to all customers. We also accept PayPal.  

 

Safe Practices and Safe Food Service has always been a priority at Butter Sugar Bake, LLC.

My Food Handler's Permit is up to date.

 

Butter Sugar Bake, LLC is a home based bakery in Richmond, Texas.

Yes, home bakeries are legal in Texas!

We serve the Greater Houston and surrounding areas.

 

Place orders early to secure date!

 See the Pricing, Placing Order page for ordering details. 

*Policies and prices at Butter Sugar Bake, LLC are subject to change at any time.

 

I operate under the Texas Cottage Food Law.

Texas Baker's Bill 970 and Baker's Bill Act SB 81

For more information on the law, please visit 

www.texascottagefoodlaw.com

Contact me to get the planning started!

Please include the following information:

Date and time of event, theme and colors, and quantity needed; this will help the order to proceed  and be finalized smoothly.

**Please note: Order is not confirmed nor finalized until an "Order Confirmation" has been received. Please read the "Company Terms" for details.

 All emails are answered within 24 hours. Closed on Sundays.

 Thank you for stopping by! Myrna : )

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